Last Updated: July 2026
At Max Punch, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or use our custom apparel and design services.
Max Punch is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.
By using our website, purchasing our products, or submitting information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us or that is collected automatically when you use our website, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Order details and purchase history
- Custom design files, logos, artwork, images, or other materials submitted by you
- Account information, if you create an account with us
- Device information, IP address, browser type, and website usage information collected through cookies and similar technologies
We only collect personal information that is reasonably required for our business purposes and to provide our products and services.
How We Use Your Information
We may use your personal information to:
- Process, manage, and fulfill your orders
- Provide custom-designed apparel and related services
- Communicate with you regarding your orders, inquiries, and requests
- Provide customer support
- Improve our website, products, and customer experience
- Send marketing communications, promotions, and special offers where you have provided consent or where permitted by applicable law
- Prevent fraud, unauthorized transactions, and security risks
- Meet legal, regulatory, and contractual obligations
Consent and Use of Personal Information
By providing personal information to Max Punch, you consent to our collection, use, and disclosure of that information for the purposes identified in this Privacy Policy.
Where required under Canadian privacy laws, we will obtain additional consent before using your personal information for purposes not previously identified.
You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
Custom Design Content
If you submit logos, artwork, images, trademarks, or other design materials for custom apparel, you represent and warrant that:
- You own the rights to use the submitted materials; or
- You have obtained appropriate permission or authorization from the rights holder.
Max Punch does not knowingly accept content that infringes copyright, trademark, or other intellectual property rights. Customers are responsible for ensuring that submitted materials comply with applicable laws.
Max Punch is not responsible for any claims, damages, or legal issues arising from customer-submitted designs.
Payment Security
Payments are processed through secure third-party payment providers. Max Punch does not store complete credit card numbers or banking information on its servers.
Payment providers may collect and process payment information according to their own privacy policies and applicable Canadian privacy requirements.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and understand how visitors use our website.
Cookies may collect information such as:
- Browser type
- Device information
- Website activity
- General location information based on IP address
You may disable cookies through your browser settings; however, certain website features may not function properly.
Marketing Communications
With your consent, Max Punch may send marketing communications, including:
- Promotions and discounts
- New product announcements
- Custom design updates
- Company news
- Special offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Marketing communications will comply with Canada’s Anti-Spam Legislation (CASL) where applicable.
Sharing Your Information
Max Punch does not sell, rent, or trade your personal information.
We may share limited personal information with trusted third-party service providers that assist us with business operations, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Email communication providers
- Analytics providers
- Technology service providers
These organizations are provided only with the information necessary to perform their services and are expected to protect personal information appropriately.
Storage and Protection of Personal Information
Max Punch uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, loss, or destruction.
While we take reasonable steps to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
Personal information may be stored or processed by service providers located inside or outside Canada. Where personal information is processed outside Canada, it may be subject to the laws of that jurisdiction.
Third-Party Websites
Our website may contain links to third-party websites. Max Punch is not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policies of third-party websites before providing personal information.
Your Privacy Rights
Depending on your province of residence and applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Request deletion of personal information where permitted by law
- Withdraw consent for certain uses of your personal information
- Request information about how your personal information is collected, used, or disclosed
To make a privacy request, please contact us using the information provided below.
We will respond to privacy requests within the timeframes required by applicable Canadian privacy legislation.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
Max Punch does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.
Changes to This Privacy Policy
Max Punch may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or Canadian privacy requirements.
Any updates will be posted on this page with the revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
