Effective Date: July 2026

Thank you for choosing Max Punch. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy for information about processing times, shipping methods, delivery estimates, and more.

Order Processing

All orders are processed after payment has been successfully received and verified.

• Standard orders are typically processed within 1–3 business days.
• Custom-designed apparel may require additional production time before shipping.
• Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Destinations

Max Punch proudly ships to customers worldwide.

Shipping availability may vary depending on your location and local carrier services.

Shipping Rates

Shipping costs are calculated during checkout based on:

• Delivery destination
• Shipping method selected
• Order weight and size

Any applicable shipping charges will be displayed before you complete your purchase.

Free Shipping

We offer Free Standard Shipping on orders over $99 (where applicable).

Free shipping promotions apply only to eligible orders and may be subject to regional limitations or promotional periods.

Delivery Estimates

Estimated delivery times begin after your order has been processed.

Typical delivery estimates:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Custom Design Orders

Custom-designed apparel requires additional production time before shipment.

Production time depends on:

• Design complexity
• Order quantity
• Artwork approval
• Production schedule

Estimated production times will be communicated whenever applicable.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees unless otherwise stated.

Shipping Delays

While we work hard to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Customs clearance
• Carrier delays
• High shipping volumes
• Incorrect shipping information
• Natural disasters or other unforeseen events

Max Punch is not responsible for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address is provided, delivery may be delayed or returned to us. Additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Include:

• Your order number
• Photos of any damaged items or packaging (if applicable)
• A description of the issue

We will work with the shipping carrier to help resolve the matter.

Multiple Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse locations. If this occurs, you will receive separate tracking information for each shipment.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has entered production or has been shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions about shipping, delivery, or your order, we’re here to help.

Email: info@maxpunch.com